Services and Support

Services

Real-world and late phase studies are not one size fits all. Each program must be designed and managed in a way that meets its specific purpose(s). Whether your study is for a product (drug or device), healthcare service (e.g., procedure), disease, condition, or a combination of any of these—and whether it is a study of safety, benefit-risk management, outcomes and health economics, efficacy, clinical and cost effectiveness, or quality—Quintiles Outcome has a team to help you accomplish your objectives.

We have assembled an outstanding group of experts in program design and management, epidemiology, statistics, health economics, technology, integrated services, and related regulatory (safety, coverage, privacy) aspects of real-world and late phase programs. This team assists you with all aspects of your study:

• Determining what type of program is the best choice to reach your goals
• Working with the initial planning group to explore purpose, objectives, and feasibility
• Developing your protocol and incorporating our knowledge of real-world, practical, clinical research success factors
• Establishing a governing structure to address key questions that arise from the design through dissemination of results
• Recruiting and managing sites in a manner which maximizes site and patient acquisition and retention
• Providing the central program coordination function that focuses on clean data and quality assurance and manages the day-to-day issues from implementation through analysis
• Providing analysis and reporting, including facilitating and/or creating publications and presentations at scientific meetings

We utilize a proven, integrated step-by-step process:

Support

Quintiles Outcome’s focus on the customer extends into every aspect of your program. Our focus on customer service begins with viewing ourselves as your strategic partner, designing the best possible program, and integrating the right technologies. It continues with being responsive to your needs, recommending solutions, and managing change. And, it exceeds your expectations by providing site management (help desk) support often described as best-in-class.